Boltblue Club membership


What is Boltblue Club & the benefits of joining?

Boltblue Club is a subscription membership that gives you extra benefits not available to non-club members. It's easy to join, and there's no minimum subscription period, so you can stop at anytime.

Club Benefits

By joining Boltblue Club, you'll benefit from huge discounts on all downloads and text messaging, so you'll never have to pay full price again. PLUS when you join, you'll get a complimentary download to welcome you to the club at no extra cost!

Once you've joined Boltblue Club, you can then use your club balance to send text messages and download content, but make sure you check your handset is compatible with our services first. To check handset compatibility, click here

How can I order the Boltblue Club and how will I be billed?

Joining Boltblue Club is easy and only takes seconds.

To order the Boltblue Club on the website, please select a product first. You will then be prompted to enter your phone number and thereafter to text a keyword to our shortcode. The charge for the Boltblue Club will be deducted either from your prepaid balance or charged to your monthly bill, depending on your contract with your network operator.

It is also possible to sign up for a club before selecting the product, simply follow the instructions on the webpage. After joining you can download any product by selecting the send to my phone option.

How do I pay my subscription fee?

Once you've successfully joined Boltblue Club, the subscription fee will be charged directly to your handset. If you have a contract with a network provider, the fee will show on your bill. If you have a pay-as-you-go handset, the subscription will be deducted directly from your handsets credit.

I have joined Boltblue Club but my account has not been credited?

Depending on your mobile, the charge for the Boltblue Club will be deducted from your prepaid credit or charged on your monthly bill if you have a contract. Payment takes place via SMS, which you will receive after you join. Please check that your mobile has credit and that you have received our messages.

How do I know how much credit I have remaining on my club account balance?

If you are logged into your Boltblue account online, your club balance will show in the 'Your Account' area. You can also view your latest account statement by clicking 'my details', followed by 'Club'. This area shows your membership activity since joining.

It's also very easy to check your balance when you're on the move. Just text BAL to 57782 and we will send you a text message containing your up to date club balance (standard network rates may apply).

SP: mBlox 0169 68396

For more information on the 'my details' section, please click here

Can I carry forward any left over amount of my Club allowance into next month?

Yes, you can carry forward any left over amount you can have in your account. The maximum balance you may have is 4 x the Club subscription fee.

How do I unsubscribe from the club?

If you no longer wish to continue your membership with Boltblue Club, simply text the word STOP to 57782. You will then receive a free SMS message confirming that you have successfully unsubscribed from the club.

Remember, if you unsubscribe from the club you may lose any remaining balance on your account.

If I unsubscribe from the club, can I rejoin in the future?

Yes, you can rejoin at anytime to get cool content at preferential prices. To rejoin text CLUB START to 57782.

I have purchased Boltblue Club but cannot remember my username or password?

We can send your username and password to your mobile in a secure way.

  1. Compose a new text message containing the word PASSWORD
  2. Send the message to 57782 (standard network rates may apply)
  3. We will send back a text message containing your username and password

Please note:
If your text message is not spelled correctly, or contains any other words or spaces, it will not work properly.

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SP: mBlox 0169 68396